Well, it looks like eBay’s new feedback policy is the same as their old feedback policy. Inadequate and unfair. Here’s what happened to me. I sold an item. The buyer NEVER responded to either my email or Invoice requests for payment. I then filed a “non-paying complaint with eBay. The buyer DID respond in that forum by stating, “payment sent”. That’s it. I waited and waited, no payment. And, I never heard from the buyer. So, I closed the case and received a final value fee. Since I got my listing fees back, I was content to let the incident pass and I did not leave feedback against the buyer. Two Months to the day from the end of the auction, the buyer leaves me negative feedback. I then turned to eBay for help. That was a waste of time. It seems that and according to eBay, since the buyer “participated” in the forum, eBay would not cancel the negative feedback the buyer left against me. eBay’s idea of “participated” was two words, “payment sent”. They did not care that payment was not ever sent. They did not care that I never heard from the buyer. Nice. In closing, don’t expect help from eBay. They do not care. And once again, the bad guys won. Thanx eBay.