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  1. #1

    Contacting NFL auctions by phone?

    I recently won a a Ravens jersey on nfl auctions and never received confirmation of any kind. Usually I get the confirmation the next day. It's been well over a week now. I sent the email as indstructed but still no reply. I can't seem to locate any phone contact but I recall that a couple years back I did contact them by phone. Any info would be great, thanks!

  2. #2
    Senior Member
    Join Date
    Dec 2012
    Posts
    215

    Re: Contacting NFL auctions by phone?

    I'd like to know as well because they don't reply to email.

    By far the worst customer service I have ever tried to deal with.

  3. #3
    Senior Member tom1315's Avatar
    Join Date
    Mar 2008
    Posts
    460

    Re: Contacting NFL auctions by phone?

    Try 212.450.2000 - ask for Peter Quaglierini, NFL Auction Manager. I've purchased several items via their auction. I had one issue…Peter returned my call promptly and took care of my need.

    Let us know if you get things resolved.

    Tom

    Go Pack! NC State 1981 alumni

  4. #4

    Re: Contacting NFL auctions by phone?

    Thanks a lot. I'll try that and keep you posted.

  5. #5

    Re: Contacting NFL auctions by phone?

    Well Pete took care of things. Actually NFL auctions made an error and sold me a jersey that had been sold already. Then they charged my credit card and ignored my emails. Pretty rotten but Pete gave me the option of getting a refund or providing a substitute jersey so I chose the latter. I guess it worked out ok. Actually Pete was really quick to resolve this so he deserves the credit. Thanks for the advice, for I would have still been in a frustrated state.
    Ross

  6. #6
    Senior Member tom1315's Avatar
    Join Date
    Mar 2008
    Posts
    460

    Re: Contacting NFL auctions by phone?

    Glad things worked out. When I've had a question or the one problem with slow shipping Peter took care of it quickly.

    Tom

    Go Pack! NC State 1981 alumni

  7. #7

    Re: Contacting NFL auctions by phone?

    Quote Originally Posted by hawkeyetennis View Post
    Well Pete took care of things. Actually NFL auctions made an error and sold me a jersey that had been sold already. Then they charged my credit card and ignored my emails. Pretty rotten but Pete gave me the option of getting a refund or providing a substitute jersey so I chose the latter. I guess it worked out ok. Actually Pete was really quick to resolve this so he deserves the credit. Thanks for the advice, for I would have still been in a frustrated state.
    Ross
    Pete is the absolute BEST and ALWAYS a pleasure to deal with. Glad it all worked out.

 

 

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