jake33
10-11-2013, 12:05 PM
A forum member threatened to "blast me" on GUU if I did not refund his money. I am going to check to see if by chance USPS still have that $50 of free insurance and the box was labeled fragile. But regardless there was not mention of insuraning the package, so i take no responsibility for that. I am not offering a refund, but if I get funds back from USPS, I will pass all of them on to the buyer.
To start the thread myself and not buckle to a email threat, let's jsut start this thread going. I will be very forthcoming and if people want to label me a prick or whatevr, so be it.
13 batting helmet stands were paid for with shipping included. They were packaged in a large carboard box with packaging materials that I had available. And according to the receiver "all of them broke." First, that is all fixable with crazy glue.
Witha $27.15 shipping, and selling the helmet stands for half what I paid, and the fact that insurance was never mentioned by the buyer, I will not give refund.
I can certainly see his side of it and I do have a calous attitude towards it, where I do not care to compensate him.
In full disclosure, I do the bare minimum when it comes to shipping items. I will use packaging to protect the item(s). I will provide a tracking number to cover myself on a claim that a shipment is lost, but I never pay for insurance, nor do I even ask a prospective buyer if they want insurance. If someone requests it, then I will charge a fee and again to cover myself, i will then get insurance on an item. But as many of you may know from experience of me shipping nameplates, I reuse materials and send it as cheap as possible.
I usually post that shipping is free with an item, and I will provide inside the box/package the item as I originally described and I will packaged it will materials that I have had a track record with in not getting damages. I certainly do not wish for any item I ship to get damaged, but if someone does no ask insurance, I will respond to all emails, but you will not willingly get a refund from me. So, going forward expect this behavior from me.
The buyer states that I packaged the product poorly. In my opinion, the product is a poorly made product, which is why I sold and in fact stated the reason i am selling those helmet stands is that I made a better built helmet stand. Those old helmet stands, most likely would break if you even dropped them from your waste. With they type of fragility, the only thing that would have guranteed the item to not break would be a form fitted styrofoam wrap on the item, which does not even exist.
So anyone please feel free to point out how I am in the wrong. Again, I see the otherside of this and I would be upset as well if I received a damaged item. But I stick to the fact that if insurance is not requested, I have no obligation to provide assistance with a damaged item that is received.
To start the thread myself and not buckle to a email threat, let's jsut start this thread going. I will be very forthcoming and if people want to label me a prick or whatevr, so be it.
13 batting helmet stands were paid for with shipping included. They were packaged in a large carboard box with packaging materials that I had available. And according to the receiver "all of them broke." First, that is all fixable with crazy glue.
Witha $27.15 shipping, and selling the helmet stands for half what I paid, and the fact that insurance was never mentioned by the buyer, I will not give refund.
I can certainly see his side of it and I do have a calous attitude towards it, where I do not care to compensate him.
In full disclosure, I do the bare minimum when it comes to shipping items. I will use packaging to protect the item(s). I will provide a tracking number to cover myself on a claim that a shipment is lost, but I never pay for insurance, nor do I even ask a prospective buyer if they want insurance. If someone requests it, then I will charge a fee and again to cover myself, i will then get insurance on an item. But as many of you may know from experience of me shipping nameplates, I reuse materials and send it as cheap as possible.
I usually post that shipping is free with an item, and I will provide inside the box/package the item as I originally described and I will packaged it will materials that I have had a track record with in not getting damages. I certainly do not wish for any item I ship to get damaged, but if someone does no ask insurance, I will respond to all emails, but you will not willingly get a refund from me. So, going forward expect this behavior from me.
The buyer states that I packaged the product poorly. In my opinion, the product is a poorly made product, which is why I sold and in fact stated the reason i am selling those helmet stands is that I made a better built helmet stand. Those old helmet stands, most likely would break if you even dropped them from your waste. With they type of fragility, the only thing that would have guranteed the item to not break would be a form fitted styrofoam wrap on the item, which does not even exist.
So anyone please feel free to point out how I am in the wrong. Again, I see the otherside of this and I would be upset as well if I received a damaged item. But I stick to the fact that if insurance is not requested, I have no obligation to provide assistance with a damaged item that is received.