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Utopian2630
11-15-2006, 10:37 AM
Hi Everyone,
I'm hoping someone can help me out with this. I purchased an item on ebay last week from a seller with perfect feedback. I sent paypal payment last monday, and still have my paypal receipt. 9 days and 3 unanswered emails later, no merchandise. I dont want to seem impatient, but with no response from the seller ( whom i verified read the emails) I'm starting to get a bit nervous. Anyone been in a similar situation? What should I do?

Thanks!

allstarsplus
11-15-2006, 11:50 AM
Get the seller's contact info which should include their phone # which you can access through the eBay system and try calling by phone.

http://search.ebay.com/ws/search/AdvSearch?sofocus=bs&sacat=-1&catref=C5&fbd=1&sspagename=h:h:advsearch:US&from=R6&nojspr=y&fswc=1&fss=0&saslop=1&fls=4&floc=1&sargn=-1&saslc=0&salic=1&saatc=1&sadis=200&fpos=20854&sacur=0&sacqyop=ge&ftrt=1&ftrv=1&saaff=afdefault&fsop=3&fsoo=2&fcl=2&frpp=200&sofindtype=9&pfid=

If that doesn't work, contact PayPal.

How much eBay Feedback did the seller have?

nate
11-15-2006, 12:41 PM
Another option is to file an "item not received" with ebay/paypal. But first I would try to call the seller. Also, last weekend the Post Office was closed and that could have delayed the package a day or two.

nate
11-15-2006, 12:43 PM
One thing I forgot. If you paid by Paypal with a check it takes about 4-5 business days to clear.

Utopian2630
11-15-2006, 12:54 PM
I paid via paypal using my debit card. I understand the delay in postage, but what i am worried about is that the seller hasnt responded to any emails.

nate
11-15-2006, 04:02 PM
If you have tried calling and nothing happened file with ebay/paypal. There could be reasons for the delay, but you sound a bit nervous so file and see if the seller responds.